The following letter was received by Mr Goldin way back in 1977 from former Clickers now in America, pointing out that the Yanks are not always so hot and have been taught a thing or two by us South Africans.
Dear Mr. Goldin,
It is over a year since we left Cape Town for America and a lot of water has gone under the bridge.
There are many, many days since leaving South Africa that Cyril and I talk about your wonderful country.
In South Africa one hears about the wonderful American ways of doing business, but believe me Clicks and the Clicks systems take some beating.
I, as you know, work for Simbula* Fifth Ave., and work in a sophisticated cosmetic department – but they had no idea how to order. It was just hit and miss – then little me showed them the Clicks system which they have now introduced into all their 39 stores.
Cyril has been working for a chain of drugstores and has come home with stories of stock in the aisles, open stock in the store-rooms and complete lack of stock control.
In short, we have learned a lot from Clicks and can assure you that all you Clickers can hold your head up high with the knowledge that your company could function better than most in this country.
ETHEL & CYRIL
Source: Clicks News May-Oct 1977